Privacy Policy

Privacy Policy – CraftiDealz

This Privacy Policy explains how CraftiDealz collects, uses, and protects your personal information when you visit or make a purchase from our store.
By using our website, you agree to the terms outlined here.

1. Information We Collect

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

b. Device Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders

  • Communicating updates about your purchase

  • Improving website performance and customer experience

  • Preventing fraud and ensuring security

  • Providing customer support

  • Sending promotional offers (only if you opt-in)

3. Sharing Your Information

We may share your information with trusted third parties for operational needs, such as:

  • Payment gateways (for secure payments)

  • Courier and delivery partners

  • Fraud prevention tools

  • Analytics and marketing tools (e.g., Shopify analytics)

We do not sell or rent your personal information to anyone.

4. Cookies & Tracking Technologies

Cookies help enhance your browsing experience by remembering your preferences.
You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We use reasonable technical and organizational measures to protect your data.
While no system is 100% secure, we take steps to safeguard your information from unauthorized access, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Requesting corrections

  • Requesting deletion (where applicable)

  • Opting out of marketing communications

To exercise your rights, contact us using the details below.

7. Retention of Information

We retain your personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Improve our business processes

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes take effect immediately once posted on the website.
We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or want to request data-related actions, you can contact us:

CraftiDealz
Owner: Bhalala Shitalben JayeshBhai
Email: craftidealz@outlook.com
Phone: +91 90541 37023
Address: Plot-2, Flat-201, 2nd Floor, Hari Hari Society V-1, Kataragam Road, Katargam, Surat City, Surat, Gujarat – 395004, India